To cancel a booking please choose personal settings and then booking & tickets in your profile. Afterwards please select the booking you want to cancel and click on order details.
If you want to cancel the whole booking please scroll down to the bottom of the booking and choose ''refund whole booking''.
If you only want to cancel the hotel please click on ''request refund''.
You want to cancel a flight? Please click on Flight cancelation or rebooking
Also please feel free to contact our Support Team: email@example.com