Information about your refunds in times of Corona

We know that daily news and travel restrictions make you uncertain whats to do in times of Corona with travel plans for business trips.

We thank you all the more for your trust in Lanes & Planes. 

We know that in the last weeks you had to do a lot of cancellations and rebookings. The Airlines and operators get a lot of requests and try to handle every single booking as fast as they can. Due to the large demand the processing time is longer as usual.

Therefore we are still waiting for the refunds. 

We thank you for your understanding that this will take some time. We keep an eye on your open refunds at any time and we will do our best to speed up the process. When we get the money back from the airlines, we will make the outstanding refunds. 

Of course you can contact us for further questions. 

We thank you for the good cooperation and look towards the future with hope

Your Lanes & Planes Team