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User settings & features

  • How to change the language of your profile?
  • Enter title in Personal User Account
  • Indication of the third gender in the user data
  • Travel Manager: Deposit or deny Allowance for traveler
  • Traveler: Requesting and redeeming Allowance
  • Personal settings
  • Loyalty & Discount Cards
  • Preferences

We are happy to assist you personally

Our Lanes & Planes Support Team is happy to personally support you during our office hours from Monday to Friday from 7:00am-2.00am*. Feel free to e-mail us or to use our live chat. On weekends and public holidays, you can reach by e-mail from 9:00am - 6:00pm.

(*extended office hours from 8:30pm - 2:00am can be booked as a chargeable service via Account Management)
phone +49 (0)89 215 407 120 email service@lanes-planes.com
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