Logo

English (US) Deutsch
Submit a request
  1. Lanes & Planes
  2. FAQ
  3. Frequently asked booking questions

Frequently asked booking questions

  • Can I book different fares (flight/train) on the outward and return journey?
  • How can I get help if the hotel doesn't appear in hotel search?
  • How to book a flixtrain?
  • What if I can't find a specific hotel?
  • What means no train ride has been found?
  • How long is the price valid?

We are happy to assist you personally

Our Lanes & Planes Support Team is happy to personally support you during our office hours from Monday to Friday from 7:00am-2.00am*. Feel free to e-mail us or to use our live chat. On weekends and public holidays, you can reach by e-mail from 9:00am - 6:00pm.

(*extended office hours from 8:30pm - 2:00am can be booked as a chargeable service via Account Management)
phone +49 (0)89 215 407 120 email service@lanes-planes.com
About Us Jobs
Presse
Explore News Preisvergleich Reisekostenrechner Mobile App Hilfe & FAQs
Resources Meine Geschäftsreisebuchung Onboarding Verpflegungsmehraufwand Buchhalter
Legal Impressum Allgemeine Geschäftsbedingungen Datenschutz
Kontakt Lanes & Planes GmbH
Kap West
Friedenheimer Brücke 16
80639 München

© Lanes & Planes