How can I get help if the hotel doesn't appear in hotel search?

Reasons why hotels do not appear in hotel search can be as following:

• Rooms are sold out
• Especially small hotels don't accept assumption of costs 
• Hotel is not connected to booking platforms such as booking.com or HRS

For sure you can request a room via Lanes & Planes:

• If the hotel doesn't appear in hotel search please choose ''Request now''. You will be asked some questions so that our service team knows what you wish to book. We will request the room for you and get back to you as soon as possible

• Second option for you is to request the hotel via Concierge Service. Therefore please choose ''Special Hotels & Accommodations''. You will be asked some questions about your upcoming trip. Our service team will we happy to take care of your request and gets back to you as soon as possible