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General settings
What do I have to do if I cannot log in? arrow_forward
How do I change my role? arrow_forward
What do I do if my invitation link has expired? arrow_forward
How do I reset my password? arrow_forward
How do I change my personal data in my profile? arrow_forward
Why does Lanes & Planes need my ID or passport details? arrow_forward
Frequently asked questions
Passenger Rights Service (Deutsche Bahn) arrow_forward
Dealing with tourism taxes on business trips arrow_forward
Deutsche Bahn booking with more multiple people arrow_forward
Cancellation of a rental car booking 🎬 arrow_forward
Why has my seat changed? arrow_forward
Seat reservation change Deutsche Bahn arrow_forward
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Frequently asked booking questions
Can I book different fares (flight/train) on the outward and return journey? arrow_forward
How can I get help if the hotel doesn't appear in hotel search? arrow_forward
How to book a flixtrain? arrow_forward
What if I can't find a specific hotel? arrow_forward
What does “No results found” mean for rail bookings? arrow_forward
How long is the price valid? arrow_forward
Ihre Vorteile als Travel Manager

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We’re available for you 24/7. Please note: Calls and ticket handling outside our regular business hours (Monday to Friday, 07:00 – 20:30) may incur additional charges unless you have an extended service package.
+49 89 215 407 120service@lanes-planes.com