Airbnb bookings at Lanes & Planes

In addition to numerous hotels, as an accredited Airbnb travel agency, Lanes & Planes also offers you the opportunity to search for Airbnb accommodation directly via the hotel search and then book it.

To search for results for Airbnb accommodations, proceed in sync with hotel booking. You can find instructions on how to do this here.

On the results page, you can use the filter in the sidebar to decide whether you want to see hotel and Airbnb listings or just one of the two options.

To view the Airbnb accommodation cancellation policy, please first click on the details of the Airbnb in question and then on "Check".

The following should be noted for Airbnb bookings:

1) Final booking confirmation

After you have completed your booking request with Lanes & Planes, our support team will be notified immediately and will take care of your request. Airbnb booking requests are only finally confirmed when the respective host of the accommodation has reconfirmed the booking. Therefore, you will only receive your final Airbnb booking confirmation after the host has communicated this confirmation to Lanes & Planes. We will then send you the booking confirmation immediately by email and also store it in your booking. You will receive the payment note as usual via Lanes & Planes.

2) Verification of your email address with Airbnb

If you are making an Airbnb booking request through Lanes & Planes for the first time or you have not previously used a specific email address for your Airbnb business bookings, Airbnb will send you an email after your booking request through Lanes & Planes asking you to authenticate your email address. Please confirm this authentication. Only after your successful confirmation can the booking be made in your name via our support team.

IMPORTANT: Authentication with Airbnb creates a customer account. This is necessary because the hosts are also required to authenticate the guest at check-in, e.g. by means of an identity card.The use of a collective email account is not accepted by Airbnb.

We also recommend adding a profile picture to your Airbnb profile and providing your ID details, otherwise some hosts will not accept your booking.

You can find step-by-step instructions for authentication here.

3) Leave your email address for future Airbnb bookings

If you already use a specific email address for your business Airbnb bookings, you can enter it in your user account under "Preferences > Airbnb". We will then use this email address for future Airbnb booking requests.

Please note that an AirBnB booking cannot be booked if the booking day is also the arrival day. This is because AirBnB bookings have a lead time as the host needs to confirm your booking and may need to verify your email address. 

Cancellation/Rebooking of your Airbnb booking

Go to your Airbnb booking details and click on Change.

Now you will find the following two options: