With our concierge service, we offer you the option of requesting services that cannot yet be booked directly via the system directly from Lanes & Planes, either via the desktop version or directly via the Lanes & Planes app.
As soon as you have opened the booking screen, you will see the “Concierge Service” button below the booking screen:
In the left-hand column, you can now select which service you would like to request. This currently includes Multi-Stop-Flights*, shuttle and airport transfers as well as special hotels and accommodation that you have not found in our hotel search. You can also send requests for airport parking, ferries, group tours and special categories of rental cars to our support team.
*open jaw flights and open jaw tours can now also be booked via the booking mask, for more complex requests please use our concierge service. You can find further information on this here.
Your desired service is not listed? Then please click on “Other? We'll book it for you!” and let us know what we can arrange for you.
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