Our support is available Monday - Friday from 07:00am - 02:00am* by phone and e-mail.
The chat is open from Monday to Friday from 9:00am-05:30pm
On weekends, we are available by e-mail between 09:00am and 6:00pm.
Contact form: https://support.lanes-planes.com/hc/de/requests/new
Phone: 089/215 407 120
*extended office hours from 20:30pm - 02:00am can be booked as a chargeable service via Account Management