How to cancel a train booking?

If you want to cancel a train journey, please note the cancellation conditions of Deutsche Bahn.

• Super Sparpreis (Super Saver Fare) = non-refundable and non-exchangeable
• Sparpreis (Saver Fare) = refundable with a fee; the refund will be issued in the form of a voucher (Redeem DB voucher) valid for 3 years (cancellation is not possible from the day of travel)
• Flexpreis (Flexible Fare) = can be canceled free of charge up to 8 days before the 1st day of validity of the outward journey, 7 to 1 day before the day of validity of the outward journey 10 euros per ticket, from the 1st day of validity of the outward journey 30 euros per ticket

Cancellation conditions for other ticket types (e.g. Quer-Durchs-Land Ticket, Normalpreis, etc.) can be found in the booking process within the ticket & fare conditions.

If you want to cancel using the L&P system, please follow these steps:

1. Click on CHANGE

2. A new window will open displaying the refund amount. Now select SUBMIT CHANGE. (DB bahn.business different)

3. Click on SUBMIT CHANGE to end the process. The tickets will be canceled and you will automatically receive a credit in the form of a payment (flex fare) or a voucher (saver fare)."

If the journey is no longer cancellable/refundable, you will receive the following information. The cancellation conditions of Deutsche Bahn apply.

For more information on cancellations and the terms and conditions of DB, please visit:

Deutsche Bahn Cancellation Conditions

If you have any questions, please don't hesitate to contact our support team: service@lanes-planes.com