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FAQ

Frequent asked questions and helpful advice

Frequently asked questions

  • Why has my seat changed?
  • Seat reservation change Deutsche Bahn
  • Where can I find my boarding pass?
  • How to check in?
  • Who can book at Lanes & Planes?
  • How long does it take until I get my tickets?
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Frequently asked booking questions

  • How do I get access to easyjet Speedy Boarding?
  • How can I get help if the hotel doesn't appear in hotel search?
  • How to book a flixtrain?
  • What can I book at Lanes & Planes?
  • What if I can't find a specific hotel?
  • What means no train ride has been found?
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We are happy to assist you personally

Our Lanes & Planes Customer Success Team is happy to personally support you during our office hours from Monday to Friday from 7:00am-8.30pm. Feel free to send us an e-mail or to use our live chat.
phone +40 (0)89 215 407 120 email service@lanes-planes.com
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